SHIPPING & DELIVERY
Free UPS ground shipping all domestic orders $49 or more. Exclusions apply:
• Valid on stocked rolls only, no code necessary.
• Expedited shipping available for a fee.
• Delivery to a P.O. Box is not available.
• Ineligible items include: custom orders, sold by the panel items, murals and Chinoiserie.
• Applies to U.S. Delivery addresses in the continental 48 states. Addresses in Alaska and Hawaii do not qualify for free shipping.
• If the items qualify for free shipping but your order also contains ineligible items, you'll be charged shipping fees for those ineligible items.
• Some handling fees may still apply.
• May be used in conjunction with a promotion code. The qualifying amount is the subtotal of the products purchased before promotion code is applied, and before sales tax is applied.
• Wholesale orders do not qualify for free shipping.
Domestic Orders that include Custom, Sold by the Panel, Murals and Chinoiserie orders will be shipped UPS. Expedited shipping is available. Delivery to a P.O. Box is NOT available.
International Orders will ship via Fedex or DHL which is determined based on price. For an estimate of shipping costs please contact [email protected] Any duties or taxes are the responsibility of the recipient.
If you're trying to estimate when a package will be delivered, consider the following:
• Credit card approval must be received prior to processing.
• Orders received after 1:00 PM EST may not be processed until the following day.
• Deliveries are made Monday through Friday, holidays excluded.
• Saturday deliveries are possible for an additional cost. Choose Saturday delivery at check out.
• There are certain dates (major holidays) that carriers do not pickup or deliver.
• Orders over $1000 in value will require a signature upon delivery.
MONEY BACK GUARANTEES
We do not offer a money back guarantee, however, we will accept returns if the product is returned in its original and sealed packaging within 30 days of receipt.
You can return any unopened Tempaper roll, provided it has been purchased from www.tempaperdesigns.com within 30 days of receipt of purchase. Please include your original packing list. It can take up to 10 business days for returns to be processed. Please send returns to:
Tempaper | LolliProps Inc.
381 Mantoloking Road
Brick, NJ 08723
Please note that any print sold by the square foot, sold by the panel and final sale orders are non-refundable unless there is a visible defect with the item (i.e. printing defect with the pattern).
Orders being delivered to the following states will also be subject to sales tax: New Jersey
TRACK YOUR ORDER
If you've provided a valid email address, you will receive two emails after placing an order. The first email will confirm your order. The second email will confirm shipment of your order and provide you with a tracking number.
If you have any questions regarding your order, please email [email protected] or call 732-920-2654.